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Grievance Redressal

Grievance Redressal – City Equity Research

SEBI Registration Details

SEBI registration details for City Equity Research INH000012874
Registered Name CITY EQUITY RESEARCH
Trade Name / Website www.cityinvestwisely.com and www.cityequityresearch.com
Type of Registration Research Analyst
Registration Number INH000012874
SEBI Research Analyst List Verify registration on SEBI's list of Research Analysts
Validity Sep 05, 2023 – Perpetual
Registered Office Address House No. 25, Avanti Vihar, Near Vijay Nagar Chowk, Raipur, Chhattisgarh – 492001
Correspondence Office Address House No. 25, Avanti Vihar, Near Vijay Nagar Chowk, Raipur, Chhattisgarh – 492001

Key Personnel Contact Details

Key personnel roles, phone numbers and email contacts for City Equity Research
Role Name Phone Email
CEO Sourav Singhal +91 90514 23183 CITYEQUITYRESEARCH@GMAIL.COM
Principal Officer / Research Analyst Sourav Singhal +91 90514 23183 CITYEQUITYRESEARCH@GMAIL.COM
Compliance Officer Sourav Singhal +91 90514 23183 CITYEQUITYRESEARCH@GMAIL.COM
Head of Customer Support Sourav Singhal +91 90514 23183 CITYEQUITYRESEARCH@GMAIL.COM

Support Working Hours:

  • Days: Monday to Friday
  • Time: 11:00 AM to 5:00 PM

Our support team is unavailable on Saturdays, Sundays, and public holidays. For out-of-hours queries, email us at CITYEQUITYRESEARCH@GMAIL.COM.

Grievance Redressal Process

Important Notice: If you are dissatisfied with our services (as promised but not delivered), please follow the two-step process below.

Step 1 — Raise your complaint with City Equity Research

Contact us first. We will endeavour to resolve your complaint within 7 days.

Step 2 — Escalate to SEBI (if unresolved after 7 days)

If your complaint remains unresolved after 7 days, or you are not satisfied with our response, escalate through any of the following SEBI channels:

SEBI SCORES Mobile App

SEBI Investor Awareness Tools

Protecting Investors from Unauthorised Schemes and Impersonation

To protect yourself from unauthorised schemes and fraud due to impersonation, please follow these guidelines:

  1. Pay Research Analyst service fees exclusively to the registered entity's bank account. For example, if the entity is registered as CITY EQUITY RESEARCH with SEBI, ensure that your research service fees are directed solely to the CITY EQUITY RESEARCH bank account or through an authorised payment gateway — and nowhere else.
  2. Always request email communications from the RA's registered email ID as listed on the SEBI website under Research Analysts.
  3. Inform the Research Analyst immediately about any suspicious accounts or communications you receive in their name.
  4. Verify the registration of any Research Analyst before engaging their services: View the SEBI list of registered Research Analysts in India
  5. As part of investor awareness, stock exchanges publish and update press releases to caution investors. Refer to these regularly: